12 month contract extensions Federal Government Department Sydney or Melbourne CBD location options Looking to join an incredibly interesting Federal Government department? We are working with a premier government agency that is looking to add 5 ICT system admins to their team. In this role you will ensure the reliable and efficient functioning of the Agency's ICT infrastructure and systems Your day to day activities will include: Gather, analyse and report on system performance Develop and implement support resources and communication artefacts to be used across a broad range of internal and external channels Support technology configuration and infrastructure, delivering ICT services and support, data integrity and security, system testing and managing update cycles Monitor service delivery tool for incoming requests and incidents Resolve user tickets and escalations Oversee system upgrades and rollouts including testing and de bugging system to ensure the smooth implementation of the system Troubleshooting and providing service support in diagnosing, resolving, and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure Work closely with vendors to raise tickets, negotiate changes and conduct thorough testing, ensuring seamless integration of requested alterations. Please note, ideally you will have a baseline clearance, if not, you must be an Australian Citizen with the ability to get this clearance. Other than the clearance we are keen to speak with candidates that have: A Bachelor's Degree in Computer Science, IT, or a related field, or equivalent experience and training Strong proficiency in resolving user tickets and escalations, with excellent problem-solving skills Experience in overseeing system upgrades and rollouts, ensuring minimal disruption Proficiency in data analysis and visualisation tools Excellent communication and collaboration skills Ability to contribute to projects and initiatives, with a focus on continuous improvement. On offer to the successful candidate will be a contract role with an initial duration of 12 months with daily rates based on your skills and experience. There are extensions expected as well For more information, please contact Fatuma Mmbaga on 02 9250 8046 or please hit APPLY NOW for consideration of this role.