Support pet owners through their pet insurance journey Become part of a friendly, enthusiastic team that shares your love for animals Take advantage of professional development opportunities and many more Why You’ll Love Working with Us: Gain your Tier 2 Financial Services certificate—an excellent addition to your professional credentials Benefit from additional leave days like 'ME' leave and 'Volunteer Day' leave, giving you time to recharge and give back. Immerse yourself in a vibrant work culture with fun social events, annual celebrations, and family-friendly activities. Enjoy fantastic discounts on Car, Home, and Travel insurance, plus special offers on gyms, hotel stays, dental care, and more Earn a salary package of $70,000 - $73,000, based on your experience. What You’ll Be Doing: Assist customers across multiple communication channels, ensuring excellent service. Have a keen eye for detail to ensure timely, accurate outcomes. Reassure customers and keep them informed at every stage of the claims process. Work closely with internal teams and external partners to ensure seamless service delivery. Analyze policy and medical data to confidently resolve claims. What We’re Looking For: Certified Veterinary Nurse who is passionate about animal welfare and improving the lives of pets and their owners. Strong Customer Service Skills with a focus on building meaningful, long-term relationships. Veterinary Experience with the ability to analyze and interpret medical details to support customer claims. Organizational Skills to thrive in a fast-moving, high-energy environment. Ready to Join a Company That Truly Cares About Pets and People? Apply today by sending your CV and cover letter to conies8ers.com.au or contact Conie Jusay directly at 0483 988 164 for a confidential chat. Know someone perfect for this role? Feel free to share this opportunity NB: All candidates who meet our client’s shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks