Work-Life Balance ⏰: Monday to Friday, weekends off for everything you love outside of work Full-Time, Permanent Job ✅: Stability is key in our essential services industry. Discounts on car servicing, health funds, shopping discounts, and even salary sacrificing We’re JJ’s Waste & Recycling, and our fleet is impossible to miss Whether it’s rain, shine, or anything in between, we’re out there collecting waste, recycling, and keeping the streets (and environment) clean And guess what? We want YOU to help us do it all But did you know we’re not just about waste collection? We’re a HUGE team with 23 divisions, 135 sites, 2,300 vehicles, and almost 3,000 amazing people. From waste-to-energy to keeping our fleet running like a dream, there’s a lot going on We're looking for an enthusiastic Administration & Customer Service Officer to join our team in Yandina Your New Adventure – The Role You’ll be at the front line, helping our customers while juggling calls, emails, and a dash of data entry. Whether it’s answering a question about our services or making sure operations run smoothly, you’ll be the superhero who keeps everything running like a well-oiled machine. What You’ll Be Doing (AKA The Cool Stuff): Answer calls and emails with a smile (yes, we can hear it through the phone) Provide top-tier customer service like the pro you are Juggle high-volume enquiries like a circus performer – we know you’ve got it in you Keep things moving with data entry and follow-ups (your organisational skills will shine) Work with various teams (we call it the “Dream Team”) You’ll do a bit of everything – and love every second of it Who You Are: You’ve been in the administration / customer service game before (bonus points for call centre experience). You can handle high volume like a champ – multi-tasking is your superpower You’re super detail-oriented – typos beware A team player who’s also a bit of a solo hero when needed Bonus if you have experience in transport, logistics, or service industries – but it’s not essential Benefits That Will Make You Smile: Above Award Pay plus superannuation (and overtime if you're feeling ambitious) Stable job in an essential services industry—no more worrying about work drying up Full-time, permanent role with career growth opportunities (because we’re not just here for a good time, we’re here for a long time) Health fund discounts , retail discounts (yes, even on fuel and groceries), and banking perks (we’re not saying you’ll be rich, but you’ll be well taken care of) Onsite parking (because nobody wants to park a mile away to start their day) This isn’t just a job—it’s the start of a rewarding adventure with a company that’s been leading the charge in waste management for almost 100 years For more details, check out www.jjswaste.com.au/careers. Come for the job, stay for the jokes (and the awesome perks). Next Steps Interested applicants should APPLY NOW Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, criminal history, driving history, pre-employment medical and of course, an opportunity to meet the team. To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers About the Company JJ’s Waste & Recycling has been around since 1932 But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300 What began as a small business, J.J. Richards & Sons Pty Ltd, is now Australia’s largest family-owned waste management company. And we’ve gone global — with operations in New Zealand and the USA too We are looking for passionate and dedicated individuals to join our team. Whether you are working on the frontlines of waste management, in a technical role, or in support services, you will play an essential role. Our employees enjoy a positive and collaborative work environment that values innovation, safety, and teamwork. No agencies please, we’ve got this one covered Unsolicited communication will result in the forfeiture of any engagement or partnership.