Mandatory: Australian Citizenship required to work within Federal Government. About the company: This Federal government agency promotes and improves gender equality in Australian workplaces, through the provision of advice and assistance to employers and the assessment and measurement of workplace gender data. This agency is known for having a great culture across different teams. A great opportunity for Customer Service and Admin support officer to join this busy team on an ongoing temporary casual basis. About the role: • Providing professional and timely customer support to employers to assist with the completion and lodgement of their annual reports • Support the reporting process by assessing the eligibility of organisations and their reporting requirements, along with assisting with any login issues • Maintain accurate organisation information in the CRM system • Utilising the Agency Act, and available resources to advised employers of their reporting requirements and the consequences of non-compliance • Undertaking compliance duties as part of the reporting process to identify employers who may require a deeper level of assistance in lodging their report About you: • You will have high quality customer service skills – both with internal and external stakeholders • You will have previous CRM experience (ideally Salesforce) • You will have strong written and verbal communication skills, and able to communicate at all levels • You will have sound computer literacy including an intermediate level of experience using MS Office software (Word, Excel, PowerPoint, Outlook) and databases. • You will comfortable working independently and flexibly, with limited supervision • You will have high attention to detail and have a sound analytical ability. Benefits: • ASAP start (pending Federal Police Clearance) • 12 months assignment with potential extension • Full time hours Monday to Friday between the hours of 8.30am and 4.30pm • Sydney CBD location – close to major transport links • $45 per hour super How to apply: Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply. Please note the successful candidate for the role must hold Australian Citizenship. Please click ‘APPLY” to upload your details and resume to be considered for this role.