Banking & Finance Settlements Sydney Contract or Temp 12 Month Contract Employer of Choice Workplace Flexibility Are you looking to take the next step in your career ? Do you have 1-3 years call centre experience in Financial Services ? If so, then this role could be for you. Working for a globally recognised company, you will be working within the Business Banking Call Centre environment providing information for requests on various products and services, helping customers and providing active and timely solutions to customer issues. The key elements to the role include: Handling incoming and making outgoing calls and emails to the main customer service lines Arrears Management Complaints handling administration, procedure and control Manage workflow and cases, queue control Support the Relationship Managers To be considered for the role you will: Have 1-3 years Customer Service/Call Centre experience within financial services Worked as part of a team environment Display exceptional customer service skills Have superior communication skills If you are looking to carve out a career within finance then this role is a great starting point. For more information please hit 'apply' or call Paula or 9226 4484.