About the company/role: Global company that delivers a variety of testing and consultancy services to a range of industries including Food, Pharmaceutical, Environmental and Chemicals Customer Care Representative to join their team on a 6-month casual contract with view to go permanent Full-time hours, 9am-5pm Your duties include, but not limited to: Providing high level customer service and stakeholders Assess and follow up on customer needs and enquires Create and maintain client details Liaising with other departments to resolve service quality issues identified Data entry, maintenance of records, general filing Skills/experience: Bachelor of Science majoring in Microbiology, Chemistry, Food Science, or equivalent Experience in customer service Great communication skills, strong time management, attention to detail, positive attitude and problem-solving skills Strong computer and admin skills Apply If you think this could be the role for you then please apply now Please send us a cover letter AND a detailed resume in WORD format (PDFs can be corrupted / not processed). Or, if you have any questions, please contact Linda on 03 9040 1630. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.