MAYDAY Recruitment is excited to work with one of Australia's largest privately owned insurance brokers, looking for a Customer/Client Service Officer , in their Perth office. This role offers a great opportunity for candidates to kick start their insurance career and gain invaluable experience with opportunity to progress and develop their skill set. In this role, you will be taking a high volume of inbound calls and providing strong customer service to clients via phone and email. What’s in it for you: Gain invaluable experience within the insurance industry. Permanent role, with opportunity to grow and develop with the company. Full time, permanent role with hybrid work model (work from home 2 days a week after training). Onsite training provided to set you up for success. $65,000 - $70,000 plus super Receive your Tier 2 Insurance Certificate. Responsibilities of the role: Answer inbound calls from clients, providing positive customer service, responding to enquiries and providing relevant information. Accurately process quotes, new business applications, and enquiries. Ensure tasks are completed in a timely manner. Adhere to internal and external compliance requirements. Stay updated on compliance, embargoes, and process changes. The ideal candidate: Previous experience in customer service and/or call centre environment. Previous experience within the insurance or financial service industry an advantage, but not necessary. Work in fast-paced environments and be able to work under pressure. Full permanent working rights in Australia Good communication skills essential. If you meet the above requirements and are looking to secure work ASAP, apply today Reference number: 11781 Profession:Insurance Company: MAYDAY Recruitment Date posted: 6th Jan, 2025