Customer Service Co-ordinator Competitive salary Super Flexible Work Arrangements Personal development program This position is part of a team that delivers outstanding customer service to both Grace’s corporate and private clientele. The role includes coordinating domestic removals and ancillary services, and relationship development with some of Grace’s largest clients. In addition to the coordination of removal assignments the Customer Service Co Ordinator maintains day to day responsibility for their clients including database management, proposals, storage and invoicing. Client customer service is central to the role and the successful candidate will have strong communication skills and working through solutions for a better customer experience. About You A commitment and passion to deliver outstanding customer service A proven ability to create, maintain and develop client relationships Detail orientated with the ability to multi-task in a fast paced environment Strong and communication and customer service skills Ability to work in a team environment Excellent organisation and administration skills Responding to our clients calls and emails in a efficient manner Computer literate in Word and Excel What’s in it for you? A competitive salary and superannuation. The opportunity of career advancement through mentoring and our learning and development program The opportunity to work with a great team in a dynamic fast paced environment A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers About Grace Group Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management. We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment. Grace provides a stimulating and rewarding environment where employees can reach their full potential. We support their growth with practical training, formal education, and chances for internal movement and promotions. Our dedication to inclusivity means we strive to create a workplace where everyone, regardless of their background, feels valued and included.