About Us : IGA is a household name in the retail supermarket industry. The store is experiencing strong growth. We are looking for enthusiastic people who wish to pursue their career in retail and grow with the business. About You : Previous customer service experience is desirable, but not essential. Position Summary : As a Customer Service Assistant, you will be responsible with working collaboratively with the retail store team, providing exceptional customer service as per business expectation and standards. You will drive sales performance by following set routines and processes and ensure that all sales targets and met. Key Requirements : Good communication and interpersonal skills Positive and enthusiastic demeanour that contributes to a welcoming and enjoyable atmosphere for customers and colleagues Ability to work well as part of a team Ability to maintain a positive attitude even during busy or challenging times Flexible availability to meet with operational requirements Job Responsibility : The role is varied and includes: Assisting the manager to ensure all products are fully stocked at all times Presentation of Deli Section including meat slicing and display of deli case (including salads and seafood) Preparation / Service of Takeaway food Baking of bread, biscuits and cake lines Assisting with Fresh Produce, Bakery and Meat Departments when required Providing exceptional customer service Helping with promotions and driving sales Keeping the store clean and tidy Ordering of products Who we want: We love what we do and are truly dedicated to providing exceptional customer service and a fantastic range of products. If these values are important to you, along with becoming a key player in a business where your achievements will be recognized and rewarded, we urge you to apply today. To be considered for these roles, you will possess: Exceptional organizational skills Strong time management and problem solving abilities Excellent communication skills and focus on being a team player Fantastic customer service skills Previous experience in deli role is advantageous - experience in other supermarket departments also highly regarded Current Food Safety Certificate Strong knowledge of Country of Origin laws and labelling requirements Flexible availability over a 7 day roster and public holidays If you believe you are this person and want the opportunity to make your mark, please apply today Job Functions : Customer service / sales- outbound Job Benefits : Ipswich location Positive team environment Opportunity for progression Flexible hours Selling Point : NA Contact : Colin McGinn