Join a leading health insurance provider as a Customer Sales Consultant and be a part of a team dedicated to delivering exceptional service to potential new customers. In this role, you will play an essential part in ensuring a positive experience for customers, providing them with support and assistance from their first interaction through to securing their health insurance policy. About the Role: As a Customer Sales Consultant, you’ll be the first point of contact for valued members, guiding them through their health insurance journey. You will provide personalised service by ensuring each member has a seamless experience. Key Responsibilities: Engage with prospective customers in response to acquisition activities and campaign initiatives, including promotional efforts Utilise your product knowledge to highlight solutions tailored to the needs of potential customers Manage the sales pipeline for leads and opportunities, ensuring Respond to inquiries in a clear and straightforward manner, avoiding technical language Safeguard the confidentiality of customer information Explain complex products or terms without using jargon to ensure customer understanding Communicate with customers via email as needed or upon request What We’re Looking For: Previous experience in a call centre environment Experience in sales, customer retention, or handling inbound/outbound calls Excellent communication and problem-solving skills Strong attention to detail and ability to manage multiple tasks A customer-first mindset with a passion for delivering high-quality service Why Join Us? Be part of a reputable health insurance provider with a strong commitment to its members Located in Parramatta with easy access to public transport Work in a dynamic and supportive team environment Opportunities for growth and career development If you’re ready to bring your customer service expertise to a role that makes a real impact, we’d love to hear from you Apply today to become part of a team that puts customer experience at the heart of everything they do.