Introduction Jacksons Security was established in 1883 and is one of the most trusted security solutions businesses in Australia. In 2015, Jacksons joined the Access Hardware Group of Companies, which is one of the largest suppliers to the Australian construction industry. Over almost 50 years, Access Hardware have built our reputation on the skills, experience, and abilities of our 250 valued employees. As a family-owned and operated business, we value the contribution and well-being of all our staff. Description We currently have an opportunity for a full-time Customer Service Coordinator based out of our Launceston office. What we are looking for: An inquisitive problem solver Customer Service experience would be advantageous Someone who is comfortable with technology including Excel Highly organised individual with an eye for detail and good time management skills Someone who works well within a team A genuine desire to learn Some of your day-to-day duties will include: Capture all inbound activity for Jackson’s Security, including sales enquiries, accounts and workshop enquiries Support Branch Team Leaders to coordinate on-road jobs Ensure accurate and timely quoting and invoicing Maintain customer databases Build relationships with internal and external customers Ad hoc admin duties as required Why Access hardware? Because the people we employ make it a great place to work In addition, Access Hardware will provide you with: Fantastic growth and development opportunities within a National Business Pathway into the Operations, ERP, and Procurement side of the business EAP services to employees and their immediate family members Skills And Experiences If the profile above sounds like you, please apply now The successful candidate will be required to undergo a National Police Clearance. Aboriginal and Torres Strait Islander peoples are encouraged to apply