This role will focus on managing our Microsoft 365 environment, while also providing desktop support when needed to assist our team in maintaining seamless IT operations. Job Description Primary accountabilities of the Microsoft 365 Administrator include, but are not limited to: Microsoft 365 Administration Administer and manage the Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, and Power Automate. Implement and manage security configurations, compliance policies, and user access controls across M365 services. Monitor system health and performance, resolving issues promptly to ensure optimal operation. Troubleshoot and resolve technical issues related to Microsoft 365 applications and services. Collaborate with IT teams to support migrations, updates, and service enhancements. Provide training and support to staff on Microsoft 365 applications and tools. Stay updated on new M365 features and advancements, recommending improvements to enhance efficiency and collaboration. Desktop Support (as and when required) Provide desktop support to end-users, addressing hardware and software issues on an as-needed basis. Assist in managing and maintaining desktop and laptop devices, ensuring they are configured and secured. Respond to and resolve service desk tickets related to desktop environments, including operating system and application support. Assist with the onboarding of new staff, including the setup of workstations and software configurations. Ensure all end-user devices are compliant with the organisation’s security and IT policies. Provide remote desktop support to users across various locations as required. Desired Skills and Experience The candidate Qualifications Relevant certifications, such as Microsoft Certified: Security, Compliance, and Identity Fundamentals, are highly regarded. Experience & Skills Proven experience as a Microsoft 365 Administrator or in a similar IT support role. Strong understanding of Microsoft 365 suite, including Exchange Online, Teams, SharePoint, and OneDrive. Experience with PowerShell scripting for administrative tasks and automation. Experience in desktop support, including troubleshooting hardware and software issues. Knowledge of Windows and macOS operating systems and common office applications. Strong understanding of Microsoft 365 security and compliance policies. Excellent problem-solving and troubleshooting skills, with the ability to manage multiple priorities. Strong communication skills, with the ability to provide clear support to both technical and non-technical users. Ability to work independently and collaborate effectively with teams. Experience with Power Automate, Power Apps, and other automation tools. Familiarity with Azure Active Directory, Intune, and other Microsoft cloud technologies. Prior experience in a desktop support role or managing end-user devices in an enterprise environment. Work Requirement: as a current employee your compliances should be updated, however as part of the recruitment process, we will do a compliance check of the below items. Current First Aid and CPR certificate. Current Working with Children Check. Clear National Criminal History Check. Unrestricted NSW Driver’s Licence. If you have a foreign driver’s licence, you are required by the NSW Government to obtain an NSW Driver's Licence by 1 March 2025. Eligibility to work in Australia. Provide M180 consent to complete a verification of the Residential Care Workers Register managed by the Office of the Children’s Guardian. Immediate availability is preferred. How to apply Click “Apply Now” to submit your online application, please ensure you attach a resume and cover letter addressing the selection criteria. For more information about the position, please refer to the Position Description attached. Marist180 is committed to building a diverse and inclusive culture across the agency. We welcome and encourage Aboriginal and Torres Strait Islander applications who meet the requirements of the position from diverse community groups and ages including people with disabilities and other diversity groups. Marist180 recognises the benefits that such an approach brings for our staff and clients within our programs. Please Note: The successful applicant will be subject to background checks including a National Criminal History Check and a verification of your Working with Children’s Check. ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED