Job Description We currently have an exciting opportunity to join our growing Greenhills team. The Customer Service Specialist is responsible for advocating Beyond Bank Australia’s core values and to deliver an exceptional customer that is aligned to our Customer Ownership Strategy whilst achieving individual performance targets that contribute towards the overall branch performance. In the role you will Possess a team player attitude and perform general branch duties as part of your role. Provide a local customer owned banking experience to new and existing customers Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills Manage general enquiries and provide sound advice and information to our customers Contribute to a high achieving team environment with your commitment to success and strong work ethic Manage customer bank accounts, including opening, closing, and overseeing transactions Collaborate with specialists in the business to deliver the best solution for the customer