About the business/role/team This is an exciting opportunity to join the Reserve Bank's Cloud and Collaboration Team supporting RBA transformational projects for a significant multi-year program. About the role Provide technical support and management of Microsoft Entra Platform. Provide 2nd and 3rd level support for technical implementation and changes in coordination with RBA project delivery teams. Lead RBA Entra ID Platform maturity and ongoing product lifecycle of the platform to support RBA Hybrid and external identity patterns. Ensure a health and performance, security, scalability, maintainability of collaboration services. Work with our Identity, Security and Architecture Teams to establish hybrid standards and guidelines for supporting services for Entra ID. Provide 2nd and 3rd level support for Microsoft Teams Voice and Telephony Services. Ensure that the Bank standards are maintained in accordance with best practice. Maintain a working knowledge of the MS 365 platform, MS Entra and ensure all system documentation complies with relevant IT Standards. Perform analysis and design of new MS 365 solutions, undertake configuration tasks, and ensure that solutions are adequately provisioned according to best practice and RBA standards. Work collaboratively with stakeholders to refine business and IT requirements and promote the implementation and adoption of the MS 365 technologies. About you Technically savvy and inquisitive by nature Extensive understanding of Microsoft 365 Services Expertise in Microsoft Identity and Access management solutions including Entra ID including hands-on configuration experience. Analytical and problem-solving skills to conduct analysis of existing dependent systems, applications, and infrastructure, identifying gaps and recommending improvements. Strong knowledge of Azure and on-premises infrastructure components, such as Active Directory, ADFS, AD Sync and, networking, security Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia. Why RBA? The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia. The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ community. We are committed to making the recruitment process fair and equitable for all our candidates. Application Close : December 17, 2024 .