Are you ready to step into a pivotal role within one of Australia’s leading food companies? Located in Rocklea, this full-time position offers you the opportunity to shape and support quality standards and administrative excellence in a fast-paced and rewarding environment. If you’re a detail-oriented professional with a knack for quality assurance and strong administrative skills, we want to hear from you What You'll Be Doing As the Quality Assurance and Administration Officer , you’ll report directly to the Site Manager and play a critical role in ensuring processes meet the highest standards. Your contributions will span across quality assurance and administrative tasks, helping maintain and elevate the operational standards. Key Responsibilities Quality Assurance: Manage the HACCP/SQF system on site, ensuring all quality benchmarks are met. Address customer QA enquiries, including Non-Conformance Reports (NCRs) and Supplier Food Safety Questionnaires. Collaborate with the National QA Team to maintain and update quality documents. Prepare for and participate in internal and external certification audits, ensuring compliance. Keep internal registers and document management systems up to date. Support the Site Manager in resolving customer complaints and ensuring effective solutions. Administration: Assist with CHEP and LOSCAM pallet processes. Handle phone calls and direct queries as needed. Perform general office duties to ensure smooth day-to-day operations. What We're Looking For We’re seeking someone who brings enthusiasm, organisation, and technical skills to the table. The ideal candidate will have: Relevant qualifications in Quality Assurance or Administration. 2–3 years of experience in a similar role. Demonstrated experience with HACCP, SQF, and quality audits. Proficiency in SAP systems and a strong grasp of ISO 9001 Quality Management Systems. Advanced skills in Excel and Word. Exceptional communication skills to build strong relationships with colleagues, customers, and stakeholders. A willingness to learn and adapt, with the flexibility to take on new tasks as needed. What’s in It for You? Competitive SALARY package. A collaborative and supportive work environment. Opportunities to grow your career within a well-respected organisation. HOW TO APPLY: Submit your resume through the application process or email it to joannelinqgroup.com.au For more information, contact Joanne at 0439 781 387. Please note: This role is open to Australian Permanent Residents and Australian Citizens only. The recruitment process will include a police background check, medical assessment, and full validation of working rights.