Join AHP Disability and Home Care as an Engagement Coordinator. Apply today Join Our Team at AHP Disability and Home Care as a Engagement Coordinator Why AHP? Supportive Team Culture : Be part of a team that values collaboration and mutual support. Mentoring and Learning : Gain direct access to our Director, who brings over 20 years of industry expertise. Meaningful Impact : Contribute to improving lives across Australia through our top-tier disability and home care services. Established Presence : Leverage our strong brand and existing relationships to drive success. About Us: AHP Disability and Home Care is dedicated to enhancing quality of life through exceptional disability and home care allied health services. With a strong national presence, we focus on empowering and supporting individuals in need. Our dedicated team is central to our mission and success. Your New Role: As the Engagement Coordinator , you will play a crucial role in ensuring a seamless participant experience by managing the initial intake process and coordinating subsequent appointment scheduling. Your responsibilities will include working closely with participants, their families, and support networks to ensure they access the right services at the right time. You will demonstrate excellent organisational skills, attention to detail, and exceptional customer service, ensuring that participants’ needs are met efficiently and with compassion. We’re looking for someone who aligns with our values and brings the following skills and experience: You Do You: You respect individuality, empower others, and offer flexibility. You’ve Got Their Back: You listen with empathy, act with kindness, and prioritise well-being. Better Together: You thrive in collaborative, respectful teams and value open communication. Committed to Excellence: You take pride in quality work, integrity, and continuous improvement. Grow as You Go: You embrace change, share feedback, and contribute to innovation. Role Responsibilities: Act as the first point of contact for participants and families, guiding them through service access. Assist with Service Agreements and ensure alignment with participants' goals. Coordinate and schedule appointments with clinical staff, optimising resources. Build strong relationships with participants, families, and external stakeholders. Manage participant records and ensure confidentiality in all administrative tasks. Identify and manage risks to ensure safe service delivery. Adjust appointment schedules and assist with rescheduling or cancellations. Collect and address participant feedback to maintain quality care. What You will Bring to AHP: An understanding of current engagement coordination practices, particularly in community-based disability services. Passion for client-centred care and commitment to helping participants achieve their goals. Demonstrated ability to work collaboratively within a multidisciplinary team. Interpersonal and communication skills with the ability to build relationships with participants, families, and external stakeholders. Organisational skills with an attention to detail, ensuring the accurate management of participant data and appointments. Ability to manage competing priorities and demonstrate flexibility in a dynamic environment. Commitment to continuous learning and professional development. Ready to Make an Impact? If you're passionate about driving growth and making a difference in the disability and home care sector, we want to hear from you Apply Now For a confidential chat, contact please reach out to hraushp.com.au Learn More About Us: https://disabilityhomecare.australianhealthprofessionals.com.au/