Working with Bravehearts means working with a dedicated team that is on a mission to protect kids. Based at Bravehearts' head office in Arundel our Intake and Administration Assistant is the first point of contact within Beyond Brave and provides information about services offered by Beyond Brave to prospective clients who have experienced historical Institutional Child Sexual Abuse. About You You will have an understanding of trauma informed practices Organisation and time management are your top strengths Technology proficient, including the ability to use the suite of Microsoft office tools You possess a positive, can do attitude with the ability to problem solve and overcome challenges Integrity and honesty are a key part of your values The role Based in our head office in Arundel, this is a full time position until 31 January 2026 You will provide clear and accurate information about the services we offer to prospective clients Complete initial assessments to determine whether the person calling is suitable for our services In collaboration with our information and support line team, you will monitor and maintain our Beyond Brave wait list Level 3, pay point 1 Social and Community Service ($37.35 per hour) plus superannuation plus salary packaging Why you should work with us Help us work towards our mission to the prevention and treatment of child sexual abuse Become part of a supportive and compassionate team. You’ll also have access to professional development opportunities, salary packaging, employee assistance program and wellbeing services, and a day off for your birthday What else to know: For a full copy of the Position Description please visit bravehearts.org.au/careers/ We read cover letters so please include one with your resume as it helps us to understand why you've applied and what skills you can bring Please apply quickly as we may close the advert early if we find our next Bravehearts team member We foster a work environment that is inclusive and diverse so if you are an Aboriginal or Torres Strait Islander or come from any other diverse or minority group, we'd love to receive your application. We are a child-safe organisation and have a zero tolerance to any form of child abuse. All Bravehearts employees must have a current Working with Children Check (relevant to the state/territory where the work is being completed) and a satisfactory National Criminal History Check. These will need to be completed prior to commencement.