Your key responsibilities - Provide administrative support for the RTS Team to achieve business objectives through the implementation, and continuous improvement of administrative and operational processes - Prepare, process and manage correspondence and other documents of an administrative/financial nature in accordance with legislation and departmental policies and procedures in a timely and accurate manner - Assist with Human Resource and Finance functions where this has been allocated to RTS - Assist in permanent and temporary records management - Provide secretariat support to meetings and committees as required - Use administrative tools developed for the governance of the RTS model such as correspondence complaints registers, information security inventories and operational planning documents to support a high level of customer service to both internal and external stakeholders, including judiciary, courts' users and transcript providers. - Assist to review and develop service improvements with regard to processes and procedures - When necessary, assist in activities in relation to customer facing operations - Other duties and responsibilities assigned by management. Applications to remain current for 12 months. This work is licensed under a Creative Commons Attribution 3.0 Australia License.