About the Role We are looking for a dedicated and proactive National Service Administrator to join our team at Crown Equipment. In this position, you will play a key role in providing comprehensive administrative support to the National Service Department, ensuring the smooth operation of processes and contributing to exceptional customer service delivery. Requirements Responsibilities & Duties Prepare and maintain accurate service reports and documentation. Raise Consolidated invoices for National Service Customers Assist with data entry and ensure all systems are updated with current information. Setup new users/drivers Skills & Experience Proven experience in an administrative role, preferably within service or operations. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. A proactive approach to problem solving and ability to work independently. Proficient in Microsoft Office Suite, particularly Excel and Word. Benefits What sets us apart? Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy: A benefits program which gives you access to discounts and cashback from over 400 retailers nation wide. Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. Corporate Rates for Private Health Insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options. The Company Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.