Description About The Role We are seeking a dedicated Administrative Assistant to enhance the operations of our SUSD service. This role involves providing high-quality reception and administrative support, contributing to the continual improvement of our service. You will perform general clerical, office management, receptionist, and project-based tasks in consultation with the Service Manager, ensuring smooth and efficient service delivery. Key Responsibilities Reception Duties: Answer incoming calls politely and professionally. Respond to general enquiries accurately, direct callers, and take messages. Greet and assist all visitors. Administrative Support: Maintain a neat and tidy reception and office area. Support with intake, referral and panel as required Manage incoming and outgoing mail and courier packages. Perform general clerical duties: word processing, photocopying, faxing, mailing, scheduling meetings, and filing. Prepare meeting agendas and minutes. Assist with staff rosters, receipting, banking, and petty cash reconciliations. Complete maintenance requests and maintain records. Maintain key registers and inventories. Ensure adequate stationery supplies within budgetary guidelines. Support project-based work and data entry tasks. Skills And Experiences About You Qualifications Relevant office administration qualifications or equivalent. Experience Knowledge of standard office procedures. Excellent organisational skills and independent judgment. Good communication and interpersonal skills. Proficient in MS Office and internet research. Ability to work autonomously and as part of a team. Flexible in a changing environment. Desirable Experience in a not-for-profit organisation. Knowledge of relevant mental health agencies and services. Other Requirements National Police Clearance (no older than 6 months) A valid WA driver’s license First Aid Certificate Working with Children Check This role is based at our Bunbury SUSD, working 22.5 hours per week. Ideally, we are looking for someone who can work across Monday to Friday. About us Richmond Wellbeing is a leading WA mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing. Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning. Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations. We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff. Why join us? At Richmond Wellbeing, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people. Our exciting and rewarding careers offer: Excellent work-life balance in a supportive environment Salary packaging up to $18,640 which allows you to pay approved expenses form your salary before tax, you pay less tax, your take home pay increase Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply Two additional leave days, Birthday and Wellbeing leave, per calendar year Long service leave benefits after 5 years’ service Opportunities for learning, development, and advancement Access to LinkedIn Learning Access to our Employee Assistance Program (EAP) How to apply If this is something that appeals to you, we would love to hear from you A cover letter is required for your application. Applications without a cover letter will not be considered. Within your cover letter please address how your skills and experience meet the key attributes of the role and click the “Apply for this job” button. The role will require the following qualifications: Current National Police Clearance Certificate Current Driver’s licence A valid First Aid and CPR Certificate A working with Children Check Have questions? All inquiries for this position can be sent to our People & Capability team at recruitmentrw.org.au Before an offer of employment can be made, Richmond Wellbeing requires a National Police Clearance no older than 6 months. Richmond Wellbeing reserves the right to close this position prior to the closing date. Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered. Please note, we are out of office between Friday 20th December 2024 and Thursday 2nd January 2025.