About the Company Our client is a trusted provider of Air Conditioning, Refrigeration, and Electrical services, known for their professionalism and commitment to exceeding customer expectations. They are seeking an experienced Office Administrator to join their team and support their mission of delivering exceptional service. The Role Your responsibilities will include: Being the first point of contact for customer calls Scheduling appointments Managing progress jobs, recurring jobs, and warranty claims Data entry and maintaining accurate records Preparing invoices Reception duties, ensuring a welcoming environment for visitors Ordering and receipting spare parts What We’re Looking For Clear communication with a warm and welcoming phone manner Pride in delivering high-quality work Strong interpersonal skills, with the ability to handle challenging situations Ability to work well under pressure, especially during the busy summer months A team player who collaborates effectively Strong computer skills and prior administration experience Attention to detail and a high level of literacy Experience with Xero and Simpro (preferred) Additional Skills (Desirable but not essential): Bookkeeping or accounts assistance Social media management Marketing experience, including SEO and paid ads What They Offer Competitive salary Full-time role (Monday to Friday) Provided uniform Supportive, positive work environment Hands-on assistance when needed Opportunity to work with a motivated, close-knit team Long-term employment with a growing local business If you’re an experienced administrator with a proactive attitude and a genuine commitment to customer care, we’d love to hear from you. Please submit your resume and a cover letter outlining your experience and why you’re the right fit for this role. Please note: Applications from candidates with temporary working visas or those seeking sponsorship will not be considered. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Katie Beattie at katiesignaturestaff.com.au, quoting Ref No. OARS1224KB.