Central Adelaide Local Health Network Mental Health Services, St Morris Salary ASO-2 $58,709 - $63,154 p.a. (pro rata) Superannuation and Salary Sacrifice Benefits Permanent part-time working 11.25 hours per week About the Role We are seeking a highly organised and efficient Administration Services Officer to join our dedicated multidisciplinary Mental Health teams. In this pivotal role, you will be responsible for providing a wide range of clerical and administrative support, ensuring the smooth running of services that directly contribute to the care of mental health clients. Reporting to the Team Manager through the Administration Services Coordinator, you will play a key role in maintaining accurate client records, scheduling appointments, and managing telephone and counter enquiries, all while liaising with staff, the public, and other services. Your exceptional organisational skills will be essential in coordinating and managing administrative tasks, enabling the clinical teams to focus on providing quality mental health care. This role offers the opportunity to work in a supportive and dynamic environment, where your contribution will make a real difference in the lives of clients. If you have a passion for administration and a commitment to supporting the mental health sector, we encourage you to apply and join our team in delivering exceptional client-focused services. About You To thrive in the Administration Services Officer role, you will bring a mix of strong interpersonal skills and the ability to manage a fast-paced environment. We’re looking for someone who can demonstrate the following key capabilities: Customer Service & Communication : Excellent telephone and communication skills with the ability to respond courteously to diverse people and manage challenging situations. Organisation & Initiative : Ability to prioritise tasks, work under pressure, and use initiative to meet deadlines and achieve objectives. Teamwork & Diplomacy : Proven ability to work collaboratively with health professionals in a team-oriented, customer-focused environment. Technical Skills : Experience with Microsoft Office, computer systems, and a typing speed of 30wpm, alongside a strong understanding of confidentiality and customer service requirements. About CALHN The Central Adelaide Local Health Network includes South’s Australia’s major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas. We’re looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia. Benefit of Joining CALHN At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including: Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing. Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied. Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families. Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites. Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program. Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success. Our Commitment to Diversity and Inclusion CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI community. Application Information: Please refer to the role description for essential educational/vocational qualifications that may be required. Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. Job ref: 888201 Enquiries to: Jessica Criscitelli, Business Consultant Phone: 7087 1000 E-mail: jessica.criscitellisa.gov.au Application Closing Date 11:55 pm Friday 20 December 2024 Refer to the SA Health Career Website - How to apply for further information 888201 RD Administration Services Officer - Eastern Older Persons Mental Health Service.pdf Australian applicant guidelines International applicant guidelines