We are looking for help at our counters to serve our valued customers. This opportunity will be for an ongoing casual role based at Gold Coast Airport. Fulltime role – based at Gold Coast Airport (Coolangatta area) Full training provided to help you achieve your goals & reach your potential Supportive, friendly, and caring culture Large, stable global organisation Opportunity to grown and move internally within our business What you’ll do Establishing customer car rental needs by actively listening Review in detail ABG’s various add on’s and services as to determine what may best suit the customer Communicate rental procedures and guidelines effectively Complete rental bookings in a timely, efficient and accurate manner Answering customer questions and inquiries What we’re looking for Applicants must have a full and valid driver’s licence This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays Have working right in Australia (As this is fulltime permanent role, we can’t consider Student Visa holders at this stage) Ability to work in a fast paced environment while delivery exceptional customer service Previous experience within retail, hospitality, customer service or similar roles, sales experience is highly regarded. Ability to follow procedures and adhere to company guidelines and standards Comfortable learning and using various computer systems to accurately input rental information Benefits and Perks Attractive pay Loadings Commission Incentives Retention Bonus Wellbeing programme incl. life insurance discounted health insurance superannuation options Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more Employee discounts on car rental across Avis Budget Group Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing Full training provided to help you achieve your goals & reach your potential Who we are Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions. Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.