The Company Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success. Job Description What we offer Company vehicle Uniforms Great team culture – team sports, regular social activities, family friendly Flexible Working Environment Financial Wellness Programs Discounted Private Health Insurance Employee Assistance Programs (EAP) – immediate family included Personal and Professional Development Referral bonus Free parking onsite Free morning/Friday beverages The Role Reporting into the National Technology Product Manager and based in Darra , the Building Performance Engineer will manage and optimize the performance of the Bureau system, driving improvement initiatives to enhance its efficiency for both the system and our customers. This includes support across Technology maintenance contracts, HVAC maintenance contracts, and warranty contracts. Some of the key responsibilities will include but not limited to: Develop and improve the Bureau technology and delivery model Assist in the integration of the Bureau cross all applicable warranty and service contract Manage and maintain platform, ensuring data integrity, accurate reporting and system performance Deliver comprehensive Bureau reports for all connected sites Configuration of system semantics, UI, notifications and reports. Provide updates to the team on Bureau technical advancements Collaborate closely with the warranty and services team to ensure high quality service delivery Develop strong relationships with customers to ensure repeat business Desired Skills and Experience What makes you stand out Successful candidate will demonstrate their relevant Engineering qualifications and/or similar industry experience, an understanding of the challenges of working in a dynamic and fast-growing business, and the following attributes: Exceptional communication skills Exceptional customer service skills Exceptional negotiation & conflict management skills Exceptional knowledge of building performance and associated technologies Collaborative approach Innovative and open thinking approach Efficient time management Culture Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success . We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover. If problem-solving and innovation are motivational to you , please apply today and join us at VAE Group Diversity & Inclusion At VAE Group, we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture.