Talent Right has partnered exclusively with ADP Store Fixtures for the appointment of a Customer Service Administrator. This pivotal role focuses on delivering exceptional customer service while supporting office operations, making it ideal for a proactive professional eager to enhance customer satisfaction and operational efficiency. About the Company ADP Store Fixtures, based in Perth, is a leader in the commercial fit-out and shopfitting industry. Known for meeting deadlines, simplifying processes, and fostering lasting partnerships, ADP is committed to providing innovative, customer-focused solutions that drive continuous improvement. The Role In this customer-centric position, you will handle customer service inquiries, trade counter orders, and provide essential administrative support. Approximately 70-80% of the role involves customer-facing responsibilities, with the remainder dedicated to financial and office administration. Key Responsibilities Serve as the primary point of contact for customers, managing phone calls, emails, and in-person trade counter visits. Process customer orders, returns, and payments accurately and efficiently. Access tracking systems to update customers on order and freight status. Support financial tasks, including payment reconciliation, invoicing, and following up on overdue accounts. Oversee general office duties, such as filing, booking travel, and coordinating supplier services. Collaborate with the sales and operations teams to streamline processes and enhance service delivery. Requirements What We’re Looking For Proven experience in customer service, ideally in a B2B or project-based environment. Strong administrative skills with the ability to manage payments and reconciliations effectively. Excellent communication and problem-solving skills, with a customer-first mindset. Tech-savvy and comfortable using tracking systems and office management tools. Highly organised, with strong multitasking and time management abilities. Benefits What’s in it for You? A collaborative and supportive work environment focused on growth and excellence. The opportunity to play a key role in enhancing customer satisfaction and operational success. How to Apply Submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.