Your role at St John of God Berwick You will be responsible for the delivery of efficient reception and administration functions at St John of God Berwick Hospital. This position will be assisting our Obstetrics & Gynaecology team, on a permanent part-time basis, working 30 hours per fortnight with the flexibility to cover leave. The Position : Reception duties including welcoming patients, answering phone calls and replying to phone and email queries. Timely and accurate scheduling of appointments, rescheduling and attendance. Ensuring pathology and imaging results are on file for appointments. Surgical bookings, including Informed Financial Consent. Collection of co-payments and health fund billing. Facilitating efficient admission and discharge services to patients. Ensure timely and accurate scheduling of Outpatient appointments, rescheduling and attendance. Collect payment for any excess, co-payment, out of pockets and exclusions owed through accurate billing of patients on discharge. Facilitating a high level of customer satisfaction. Accurate and thorough completion and signing of all relevant documentation Prepare Medical Record, ensure claim form prepared and signed, and all other appropriate documentation. You will have experience within a clerical, administration, reception, and/or switchboard environment, and demonstrate time management skills, with the ability to meet deadlines. To succeed, you will have strong computer skills and, ideally, experience in using Gentu. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $ 59,041.71 - $60,705.31, plus 11.5% Superannuation. Part time Position available, working 30hours a fortnight. Full training provided inclusive of comprehensive orientation and annual performance and development reviews Lunches provided during the year for special events Awards for caregivers of the month Discounted parking Opportunity to join Diversity and Inclusion Committee On site café for caregivers with discounts Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options and well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5623. Application Closing Date :20th December 2024 St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.