Core Talent are working with a trade specialist company dedicated to providing emergency response support services to the insurance industry. Operating across both commercial and residential environments, they pride themselves on their rapid response, high volume, and exceptional customer service. Their strong reputation extends to our internal culture, where they believe every team member is crucial to their success story. Due to continued growth, we are seeking an experienced Restoration Coordinator/Claims Manager to join the team. In this role, you will be responsible for coordinating and scheduling work orders while delivering excellent customer service and support. This position is ideal for someone with a background in coordination or scheduling, particularly within the insurance or construction industries. Full training and opportunities for career progression and increased responsibilities over time. The successful candidate will be process-driven, well-presented, and possess excellent communication skills, as customer satisfaction and team culture are the top priorities. Competitive remuneration, negotiable based on experience Salary plus overtime opportunities Long-term career progression Comprehensive training and upskilling Skills Required: Experience in scheduling labor is highly regarded Previous experience in the insurance and/or construction industry is highly regarded Ability to foster positive relationships with colleagues and clients Strong communication and problem-solving skills Ability to manage multiple tasks simultaneously Excellent time management, organizational skills, and attention to detail Passion for continuous improvement and professional growth Proficiency in Microsoft Office Suite, particularly Excel and Word If you are interested in hearing more about the above position, or think you have the right skills and experience for the role please APPLY NOW or contact Lauren on 0405 725 985 for a confidential chat.