Employment Type : Permanent Full Time, 38 hours per week Location : Bankstown Hospital Position Classification : Administration Officer Level 2 Remuneration : $61,879.91 - $63,932.61 per annum Requisition ID : REQ533922 Application Close Date : 01/12/2024 Interview Date Range : 04/12/2024 - 11/12/2024 Contact Details : Fiorella Valverde Zapata | Fiorella.ValverdeZapatahealth.nsw.gov.au About The Opportunity The Ward Clerk provides administrative support to inpatient departments, handling enquiries, maintaining clinical records, and assisting in the delivery of safe, high-quality patient care. They contribute to a positive, efficient work environment, uphold privacy and confidentiality standards, and support continuous improvement in patient services. What you'll be doing The Ward Clerk provides front line administrative and support services to inpatient departments. Where you'll be working Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees. The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community. Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients. Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team. How to Apply To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application . Proven ability to successfully interact with people from culturally and linguistically diverse (CALD) communities Excellent conflict resolution skills applied to a customer service environment Highly developed ability to plan, prioritise and organise work activities to achieve work outcomes within deadlines. Demonstrated attention to detail with a very high level of accuracy when working with a range of computer systems and processes Effective communication, interpersonal and customer service skills (written, verbal, email and telephone). Demonstrated ability to apply knowledge of electronic systems and computer software to achieve job outcomes Proven ability to work independently and as a team member to achieve quality service outcomes Ability to be flexible and adaptable to changing priorities and processes Need more information? 1) Click here for the Position Description 2) Find out more about applying for this position Additional Information Salary Packaging South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details. Health & Fitness South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport . Transforming Your Experience Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ Aboriginal and/or Torres Strait Islander ⚫️ background, people with a disability and people from the LGBTQI community to apply. SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse. Connect with us on Twitter , Facebook and LinkedIn .