Senior E2E Engineer Clerk Grade 9/10 starting from $120,859 - $133,183, plus employer’s contribution to superannuation and annual leave loading 1x ongoing opportunity Hybrid with hybrid working This role sits within the NSW Telco Authority in the Wireless Engineering team About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority About the role: This role contributes to the enhancement of PSN services to other Government Agencies through major programs like CCEP (Critical Communications Enhancement Program), ESPN, MBSP and other strategic and tactical projects that NSW TA deliver from time to time to keep the people and communities safe across NSW Your day-to-day: Produces detailed design specification to form the basis for construction of systems. Reviews, verifies and improves own designs against specifications. Investigates and resolves system-wide fault conditions using a wide range of diagnostic tools and techniques To be successful in this role you will demonstrate: Collaborative and consultative approach to your work Demonstrated capabilities as a lead engineer in dealing with complex technical issues An analytical thinker and problem solver Act as a subject matter expert Train and mentor others non-technical people within the organization on technical matters What we need from you: An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role. For enquiries regarding this position, please contact Rowan McMullen via Rowan.Mcmullencustomerservice.nsw.gov.au For enquiries relating to recruitment please contact Mel Maung via Mel.Maungcustomerservice.nsw.gov.au Salary Grade 9/10, with the base salary for this role starting at $120859 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Mel Maung via Mel.Maungcustomerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Monday, 25 November 2024 at 9.59am AEST Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Mel.Maungcustomerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process