Job Description WHAT YOU WILL BE DOING: Working overnight from 11pm to 7am. A part time position with 30 hours guaranteed per week over a regular roster, including weekends and public holidays. Assist the Night Manager on Duty with daily balancing and reconciliation, across the night audit process. Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guest’s stay. Maintain a high level of professionalism, maintaining procedures in relation to credit and cash transactions and accounting documentation. Assist guests with luggage and other concierge duties as required. Take responsibility of Manager on Duty tasks and responsibilities in their absence.