Seeking an experienced call centre representative to assist customers over the phone, email and live chat at an online mobile entertainment company. As a call centre representative, you will be assisting customers over the phone, email and live chat on various enquiries regarding the use of the company's online platforms. Key Responsibilities: Provide exceptional support across phone, email, and live chat channels. Assist with customer enquiries, ensuring a seamless experience on our platform. Your Work Schedule: Tuesday to Friday: 2 PM - 10 PM (1 day in the office) Saturday/Sunday/Public Holidays: 12 PM - 8 PM (Penalty rates of 1.5x apply) This is a full-time permanent opportunity About You: Customer service experience (call-centre preferred but not essential) Excellent verbal and written communication skills Must be able to work hours outlined Perks & Benefits: Salary: $65KSuperPenality rates on weekend Annual Bonus Training provided Internal progression opportunities Subsidised insurance premiums up to $2000 after 1 year. Ready to elevate your career? Click “Apply Now” or contact Amy at 0420 586 166 or via email at amy.yutalentweb.com.au to discuss this exciting opportunity