Join IIME as a Medical Services Administrator & Typist for a rewarding role in the medical field Are you an experienced professional looking for a challenging and rewarding role in the medical field? Do you possess exceptional communication skills and a strong attention to detail? If so, we have the perfect opportunity for you as a Medical Services Administrator / Typist at IIME About IIME: At IIME, we specialise in providing independent medical examination services to the legal, insurance, and corporate sectors. Our team of dedicated professionals is committed to delivering accurate and reliable medical reports, making a real difference in the lives of our clients. Responsibilities: As a Medical Services Administrator and Typist, you will play a crucial role in ensuring the smooth operation of our medical examination process. Your responsibilities will include: Providing timely and courteous customer assistance Handling general reception duties, including greeting claimants, managing consent processes, and paperwork Performing medical transcription and audio typing with exceptional accuracy Preparing medical rooms for appointments Maintaining effective and professional communication with clients and specialists Specialist Coordination: Updating specialists' diaries with appointment bookings Creating appointment lists for specialists Emailing stakeholders with specialist availability Following up on files for upcoming appointments Contacting claimants to confirm appointment details and COVID screening Creating telehealth links and facilitating appointments Case Management: Organising files, scanning and adding coversheets Setting tasks for follow-up actions Preparing reports for Quality Assurance (QA) and adding coversheets to the files Updating custom fields with specialist fee, appointment/review dates, report due dates, etc. Preparing invoices for QA Emailing completed/paid reports to clients To excel in this role, you should possess the following: Exceptional communication skills, both written and verbal Strong understanding of medical terminology Outstanding attention to detail, accuracy, and quality of work Proficiency in accurate typing and data entry Join our team and make a difference in the medical examination industry Apply today by submitting your resume and a cover letter highlighting your relevant experience and skills.