Salesforce Administrator Sydney $80,000 - $90,000 plus superannuation About the Business Urban Rest is a fast-growing challenger in the corporate accommodation industry with properties across Australia, New Zealand, UK and Ireland. We are a technology enabled business with a mission to bring joy to work travel and improve wellbeing. We are a technology enabled business disrupting a stagnant sector with a unique focus on traveller well-being and superior designed properties. We have experienced rapid growth, strong customer loyalty and success over the last five years since launch and are now going through a period of scaling the business in various locations across the country and now into Europe, offering the chance to join a growing business at a pivotal stage of growth. About the Role Join Urban Rest as our first dedicated Salesforce Administrator and be at the forefront of revolutionising our global hospitality tech Salesforce powers most of our processes here at Urban Rest and we continue to build out the platform to improve everything we do. This is your chance to be a pivotal part in creating and implementing robust and scalable functionality that ensures top-notch user experiences across all platforms. If you're a proactive problem-solver with a passion for all the cool things Salesforce can do; if you thrive in a dynamic, fast-paced environment, we want you to help lead the way in redefining the future of hospitality tech at Urban Rest Opportunity This role is a unique opportunity to join a lean but highly skilled team solving complex business problems using all of the cool kit Salesforce has to offer. With ample room for career growth, the Salesforce Administrator role provides the chance to shape the future of technology within our organisation. Benefits and Perks Flexible hours and the option to work from home when business allows Employee and friends & family discounts at Urban Rest properties A fantastic, highly value driven work culture full of driven, curious, empathetic and supportive individuals ME Day’s and Volunteer days available per year Access to free “staff stays” in our new properties An environment that provides significant levels of career growth, progression and the opportunity to take on responsibility We’re a social bunch and we strive to have a fun, friendly, and collaborative work environment Dog-friendly office in Surry Hills, close to public transport Responsibilities The basics, setting up and managing users and our licences including new user setup / deactivation, roles, profiles, permissions etc. Work with the rest of the technology team to identify and gather requirements, providing your Salesforce expertise to create scalable solutions with a focus on user experience Supporting the implementation of large projects like Field Service and Revenue Cloud with our external development partner Creating the objects, fields and actions that drive our business processes Building and updating the supporting flows, assignment rules and approval processes Develop intuitive and dynamic page layouts based on different profiles, RecordTypes and fields Support the business to develop insightful reports and dashboards Understanding of DevOps process using Salesforce’s DevOps Centre and Sandbox management Skills We're seeking an individual with the following skills and qualifications: 3 or more years of Salesforce Administration experience with Salesforce Administrator ADM201 completion (including certification) Experience with Service and Sales Cloud as a minimum, ideally with some exposure to any of Field Service, Revenue Cloud, OmniChannel Experience working with Marketing Cloud Account Engagement (Pardot) and a working understanding of the automation and engagement studio functions Strong data management abilities, including data migration, deduplication, and data quality control Ability to collaborate effectively with stakeholders across departments to understand needs and deliver solutions Any experience or knowledge of APEX Triggers and APEX code is a benefit At Urban Rest, we extend our invitation to candidates from Indigenous, neurodiverse, disabled, international, and diverse cultural backgrounds. Our commitment to fostering an inclusive workplace ensures that all applicants receive the necessary support and accommodations throughout the recruitment and onboarding process. We encourage candidates from various backgrounds to apply, as we value diversity and believe in creating an environment where everyone can succeed. Please let us know if you require any additional adjustments or support to help you through this process so you can shine as the best version of yourself. How to Apply Please submit your application through the link on this website by including an up-to-date resume with relevant skills and experience alongside a cover letter addressing how you meet the criteria and your interest in the role. If you want to learn more about our company please see our website - https://www.stayurbanrest.com We look forward to hearing from you