Credit Officer / Customer Service — Mulgrave, Monash Area
Expired

Are you available for an immediate start and looking to join a dynamic company with a strong team culture? If so this the role for you Immediate start with a view to permanency on offer for a hardworking, self-driven Credit Officer / Customer Service guru. This busy role will see you working as part of a fantastic Credit Team for a high-profile multi-national organisation. As the first point of contact for all inbound calls and emails, you will play a key role in supporting the wider Credit team through various critical administrative and reporting tasks. This is a fast-paced, team-oriented position that requires excellent communication skills, problem-solving abilities, and a customer-first approach. Reporting to the team leader, your role will include, but will not be limited to: Shared responsibility with the team for handling high volume inbound phone calls, and emails Making limited stop credit decisions, escalating complex issues to Credit Officers or the Credit Services Team Leader Deliver multiple, complex administrative and reporting functions that are critical to supporting the collections effort. To be considered for the role, you will need to have: Up to 2 years’ experience in a Credit and or Customer Service type role Experience with SAP or a similar ERP system ideally sought Enjoy answering high-volume calls Customer-first approach, and resilience Team player with a positive attitude Excellent written and verbal communication abilities A high work ethic and a willingness to go above and beyond Tertiary qualification preferred but not essential In return for your hard work and commitment to the role, you will be rewarded with a fun working environment, free onsite parking, an onsite cafeteria, and the opportunity to develop in your career while working for a well-known and established brand. If you are interested in this role, please APPLY NOW, and send through your resume and a cover letter outlining your experience. Or for further information contact Adele Zanati on 0420 899 166

Applications close Sunday, 29 December 2024
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