Join a team at the forefront of elegance and luxury, delivering sophisticated designs to top-tier hotels, retail spaces & private homes. Customer Service & Administration Role – Grow with a Leader in Luxury Design Are you passionate about high-end interiors and providing exceptional customer experiences? Join a company renowned for sourcing, designing, and delivering unique furniture and homewares for wholesale and B2B clients. With rapid growth and an enviable reputation for sophistication and quality, we’re looking for a dynamic Customer Service & Administration Officer to join a vibrant team. Why You’ll Love Working Here Career Growth Opportunities : Progress into leadership roles like Team Lead or Office Manager. Annual Salary Reviews : Your dedication and hard work won’t go unnoticed. Inspiring Culture : Be part of a warm, creative environment with regular team events. Work Perks : Enjoy a fully stocked kitchen with snacks, fruit, and more Exceptional Retention : Join a team where people love what they do and stay for the long term, thanks to a supportive culture and focus on career development. Your Key Responsibilities Customer Excellence : Respond to and process inquiries, orders, and complaints via phone, email, social media, and in-person. Order Management : Ensure all orders and backorders are processed efficiently and error-free. Internal Collaboration : Support the sales team, warehouse, and management with administrative tasks. Product Expertise : Build deep knowledge of the luxury product range to assist clients and drive sales. Data & Systems Management : Maintain accurate customer records in systems like MYOB, Excel and ensure smooth logistics coordination. About You Experienced Professional : 5 years in customer service,, administration or showroom, ideally in wholesale, retail, or design-focused industries. Tech /Systems : Proficient in EXCEL, ERP systems such as MYOB (or other), with a knack for staying organised. Customer-First Attitude : Exceptional communication skills and a passion for creating positive client experiences. Design Enthusiast : An interest in interiors and a flair for working in high-end design or hospitality environments would stand out (but not essential) Detail-Oriented & Adaptable : A multi-tasker with superior organisational skills who thrives in a fast-paced setting. What Success Looks Like Orders processed and customer inquiries resolved within 24 hours. Seamless backorder management to delight clients. Work as part of an inspiration & friendly team who are all keen to learn & have fun. Join The Team This is your chance to be part of a growing business with endless opportunities to shine. If you’re ready to bring your passion and exceptional service to a team that values creativity, collaboration, and excellence, apply now .