This pay rate is inclusive of mandatory 25% casual loading We are looking for dynamic, motivated team players looking for upcoming opportunities in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area Expression of Interest - Call Centre Opportunities in Brisbane Are you a dynamic, motivated team player looking to continue your career in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area Location: Brisbane (North and South Brisbane) About Potential Call Centre Opportunities: As a Customer Service Representative, you would be a vital point of contact for customers, delivering exceptional service across multiple channels. Typical Call Centre Responsibilities: Providing a positive customer experience during both inbound and outbound interactions Investigating and resolving customer concerns or escalating when necessary Guiding customers through using self-service portals and troubleshooting as needed Handling account updates and assisting with basic finance-related inquiries What We Look For in Candidates: We're seeking proactive, customer-focused individuals who thrive in fast-paced environments. Success in these roles often comes from being detail-oriented, able to multitask, and enjoying customer interactions over the phone. General Requirements: Experience in customer service or call centre environments Strong communication skills (written and verbal) Ability to meet and exceed customer-focused KPIs A talent for building rapport and identifying upselling opportunities Comfortable navigating different systems with strong data entry accuracy Interested in Future Call Centre Roles? If you have a passion for delivering excellent customer service and are interested in potential call centre opportunities in Brisbane, we'd love to hear from you