About Trilogy Care Trilogy Care is Australia’s fastest-growing provider of the Federal Government’s Home Care Package (HCP) program. Our innovative self-management model rooted in the principles of choice and excellence aims to deliver greater choice and value to our care recipients. This ensures they spend less on management fees and more on long-term care services that truly reflect their individual needs. As a vibrant and dynamic organisation, we are dedicated to supporting older Australians to remain in their own homes, embodying our commitment to wellbeing and integrity. We believe our work is about making a meaningful impact on the lives of our care recipients and their families, whilst also fostering ownership amongst our team members. At Trilogy Care, we take immense pride in creating a progressive and fulfilling workplace for our dedicated employees, championing innovation and ensuring a supportive, rewarding environment where everyone can thrive. About the Role As an Administration and Support Associate, you’ll be an essential part of our operations, providing support to both our team and care recipients. You’ll handle various administrative tasks that keep our office and services running smoothly, from managing resources to coordinating care recipient onboarding and care plan updates. Key Responsibilities • Be the go-to person for general office questions and requests, helping everything run smoothly • Help set up events to bring the team together and create a positive workplace • Guide new care recipients through the onboarding process, organising their care plans • Schedule and coordinate care plan meetings to ensure services meet recipients' needs • Manage administrative tasks related to referrals and update care plans when necessary • Work closely with other teams to ensure smooth communication and support across the company What We’re Looking For • Proven administrative experience with strong organisational and multitasking abilities to manage priorities • Excellent communication skills, both verbal and written, with a professional and approachable demeanor • Collaborative and adaptable, with emotional resilience and a commitment to learning in a dynamic environment Why Trilogy Care? • Work in our newly designed King Street office, with easy access to public transport, cafes, and restaurants • Be part of a welcoming, inclusive culture with a full social calendar • Access to professional development and career advancement opportunities • Benefit from our Employee Assistance Program (EAP), supporting you and your family’s wellbeing • Enjoy discounts on daily expenses like groceries, fuel, and wellness activities Unlock your Potential with Trilogy Care Join a purpose-driven team to build a Trilogy Care legacy that values Choice, Excellence, Integrity, Ownership, Innovation, and Wellbeing. We are dedicated to making a positive impact on the lives of our care recipients, their families, and our team This purpose-led work, combined with our commitment to continuous improvement and positive change, will help unlock your potential and take your career to the next level. Apply now to grow with us as we shape the future of care