Why join us? We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. The Role: We are seeking an Administration Assistant to join the team at our Sutherland Residential Aged Care facility. This position will ensure the smooth day to day operations of administration duties for the facility through delivery of high customer service, through phone and face to face encounters with our residents and their families as well as other visitors to the facility. Full Time - Monday to Friday - 0800-1600 Click on the link to have a look around Nagle Residential Aged Care | Sutherland | Southern Cross Care (NSW & ACT) (sccliving.org.au) Your key responsibilities Ensure accurate and timely data entry into Client Management systems Produce quality documents such as meeting agendas, meeting minutes, reports, memos, forms and other documents required by the Facility Manager Organise deliveries and couriers as required and requested by Facility Manager Maintain the visitor’s book to reflect accurate visitation records Ensure that the reception administration area and meeting rooms are clean and presentable at all times Support in roster management process, timesheets and payroll of the facility as requested Respond to internal & external communications appropriately and effectively ensuring responses are within reasonable timeframes Order food, beverages, cleaning supplies and maintain stationary stock for the office as requested and routines required Greet visitors and direct them accordingly, in a friendly and polite manner, ensuring all visitors sign in and out of the premises Provide quality services to all enquires to external and internal customers Certificate in Business Administration or equivalent (desirable) Experience in an administration position within Aged Care (desirable) Currently working in an Aged Care or Community services as a administrator Proven experience with Rostering - Highly desirable Certificate III in Aged Care and experience working as a Care Service Employee will be considered. Data entry into client management systems Customer service experience Undertaking banking and petty cash responsibilities Strong organisational and time management skills Strong communication skills both written and verbal Experience in Microsoft Office suite What’s in it for you? You will be joining a highly functional & experienced team Competitive salary package NFP salary sacrificing benefits meal & entertainment allowance up to $15,900 Discounted private health insurance Access to our Employees Assistance Program An extra day’s annual leave paid at Christmas Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurants Heart HQ our Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.