Your role at St John of God Berwick Hospital Your will deliver an exceptional customer experience via outstanding café- service provision at the café. This includes customer service, processing transactions, utilising your barista capabilities, assisting with food preparation and delivery and ensuring the café is clean and tidy at all times. The Position: Prepare coffee machine and work area for service Provide customer service Advise customers on espresso coffee styles Monitor coffee quality Ensure that the grinder is adjusted on a regular basis Ensure that extraction is accurate Texture milk in accordance with drink styles and specific order requirements Clean and maintain espresso machine at the end of day/during the day Advise customers on our food and beverage offer Maintain a presence on the floor to be available to assist customers Anticipate customers’ needs Ensure other Caregivers are carrying out the steps of service correctly Ask customers for feedback at the end of their meal, verbally and via Customer Comment Cards Undertake the preparation and service of food following recipes, portion control and presentation guidelines conforming to HACCP principles (where applicable) while completing daily records as part of daily responsibilities such as the correct recording of control measures including temperature readings, sign off cleaning schedules etc. You will have a sound understanding of Health & Food Safety requirements and food preparation and demonstrated Barista and hospitality experience. To succeed you will have an understanding of infection control principals as they relate to the food services industry and will be available for a range of shifts (morning and afternoon) across a 7-day roster. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We will offer you Salary: $ 50,932 to $53,015 (pro rata basis for part time) plus 11.5% superannuation. Permanent Part time position, up to 45 working hours available per fortnight. Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation A healthy work-life balance through flexible work options, additional purchased leave and well-being programs Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Dynamic multidisciplinary team For enquiries, contact Ravi Kumar, Manager Catering Services, on 03 8784 5587 Application closes on 2nd December 2024 St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.