Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. We collaborate to provide innovative solutions for more than 2,000 customers in over 75 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors. We offer a truly unique place to work, with passionate people who believe in our vision and mission, and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world? We collaborate to provide innovative solutions for more than 2,000 customers in over 75 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors. We offer a truly unique place to work, with passionate people who believe in our vision and mission, and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world? ","featureFlags":{"job_templates":"enabled"},"companySettings":{"edit_offer_before_send":true,"advanced_search":true,"facebook_advert":false,"bulk_download":false,"move_to_hired_on_offer_acceptance":true,"bulk_email_job_seekers":false,"workflow_automation":true,"cronofy_enterprise_connect":false,"job_requisition_management":true,"essential_cookies_only":false,"use_company_from_address":false,"semi_private_comments":true,"additional_statuses":true,"multiple_company_themes":false,"strict_ofccp_compliance":false,"grouped_jobs":false,"move_to_any_job":true,"remove_logo_from_email_template":false,"candidate_job_preferences":false,"automatically_reject_referrals":false,"indeed_feed_stages":false,"variable_sign_off_signatories":true,"react_select_on_external_jobs":false,"monitor_with_rum":false,"restricted_cronofy_oauth_scope":false,"application_national_identifiers":false,"allow_inactive_structures":false,"visible_other_applications":true,"allow_editing_job_requisition_fields":false,"two_column_sidebar":true,"multiple_job_postings":true,"max_applications":false,"group_interviews":false,"create_requisitions_for_existing_jobs":true,"team_rejection_notification":false,"send_pdf_copy_of_application":false,"disable_indeed_feed":false,"vonq_v2":true,"redirect_to_custom_subdomain":true,"add_cc_and_bcc_to_email":true,"allow_creating_company_teams":false,"manually_send_offers":true,"private_calendar_events":false,"candidate_details_in_offer_header":false,"show_date_in_offer_header":true,"show_job_seekers_in_all_candidates":false,"talent_pipeline":true,"anonymous_screening":true,"candidate_surveys":true,"task_management":true,"offer_management":true,"referral_management":true,"advanced_reporting":true,"allow_cover_letters":false,"location_city_state":false,"dei_reports":false,"accessible_date_and_phone":false,"enable_redaction":true,"internship_programme":false,"document_templates_on_stage":true,"stage_visibilities":false,"onboarding_v2":false,"limit_onboarding_to_hired_candidates":false,"personal_details_auto_update":true,"group_assessments":false,"enforce_all_offer_fields_required":false,"resume_parsing":true,"custom_job_posting_locations":false,"offer_splitting":false,"indeed_locale_url":false,"download_pdf_application":false,"workflow_automation_v2":false,"disable_cookie_dialog":false,"linkedin_job_postings":false,"talent_pipeline_v2":true,"require_headcount":true,"onboarding_v1":true,"skills":true,"careers_site_builder_v2":false,"extra_monitoring_for_automations":false,"candidate_policy_plucking":false,"docusign_logging":false,"enable_cronofy_event_deletion_tracking":false,"allow_mydata_deletion":true,"use_cached_application_ids":false,"onboarding_application_resource_plucking":false,"edit_sent_offers":false,"scorecard_summary":false,"custom_field_option_labels":false,"position_management":false,"master_job_applications_view":false,"show_all_candidates_index":true,"structured_sections":true,"linkedin_rsc":true,"use_fallback_sign_off_workflows":false,"report_only_csp":false,"basic_consent_management":false,"conditional_custom_fields":false,"allow_bulk_pool":false,"monthly_release_nov_2024":false,"enforce_all_offer_salary_field":false,"allowed_email_suffixes_only_for_internal_jobs":false},"enabledLocaleKeys":["en"],"userRoles":null,"onboardingSettings":{"isOnboardingEnabled":true}} Department Technology Employment Type Permanent - Full Time Location Sydney (Australia) Workplace type Hybrid Reporting To Tarek Al-Hakim Key Responsibilities What you will be doing: The Senior Site Reliability Engineering team is responsible for improving reliability, performance, scale, and observability of Nuix software. Additionally, the Senior Site Reliability Team fills a crucial role as a go between the support teams and the development teams by troubleshooting critical production issues and reporting findings back to the development teams. As a Senior Site Reliability Engineer, your role incudes: Management of Nuix applications core infrastructure including physical and cloud networks, and AWS environments. Maintain and upkeep operational excellence across Nuix Cloud environments. Create and maintain documentation as it relates to system configuration, processes, and service records. Work with several Engineering teams (each responsible for a different SaaS platform) to integrate pipelines, deployments and monitoring frameworks. Troubleshooting production issues, interface with product support and several engineering teams as part of the troubleshooting process Manage and resolve systems vulnerabilities. Work with the wider Platforms team to deliver continuous improvement across all IT processes. The Senior Site Reliability Engineering team is responsible for improving reliability, performance, scale, and observability of Nuix software. Additionally, the Senior Site Reliability Team fills a crucial role as a go between the support teams and the development teams by troubleshooting critical production issues and reporting findings back to the development teams. As a Senior Site Reliability Engineer, your role incudes: \n \nManagement of Nuix applications core infrastructure including physical and cloud networks, and AWS environments.\n \nMaintain and upkeep operational excellence across Nuix Cloud environments.\n \nCreate and maintain documentation as it relates to system configuration, processes, and service records.\n \nWork with several Engineering teams (each responsible for a different SaaS platform) to integrate pipelines, deployments and monitoring frameworks.\n \nTroubleshooting production issues, interface with product support and several engineering teams as part of the troubleshooting process\n \nManage and resolve systems vulnerabilities.\n \nWork with the wider Platforms team to deliver continuous improvement across all IT processes.\n ","featureFlags":{"job_templates":"enabled"},"companySettings":{"edit_offer_before_send":true,"advanced_search":true,"facebook_advert":false,"bulk_download":false,"move_to_hired_on_offer_acceptance":true,"bulk_email_job_seekers":false,"workflow_automation":true,"cronofy_enterprise_connect":false,"job_requisition_management":true,"essential_cookies_only":false,"use_company_from_address":false,"semi_private_comments":true,"additional_statuses":true,"multiple_company_themes":false,"strict_ofccp_compliance":false,"grouped_jobs":false,"move_to_any_job":true,"remove_logo_from_email_template":false,"candidate_job_preferences":false,"automatically_reject_referrals":false,"indeed_feed_stages":false,"variable_sign_off_signatories":true,"react_select_on_external_jobs":false,"monitor_with_rum":false,"restricted_cronofy_oauth_scope":false,"application_national_identifiers":false,"allow_inactive_structures":false,"visible_other_applications":true,"allow_editing_job_requisition_fields":false,"two_column_sidebar":true,"multiple_job_postings":true,"max_applications":false,"group_interviews":false,"create_requisitions_for_existing_jobs":true,"team_rejection_notification":false,"send_pdf_copy_of_application":false,"disable_indeed_feed":false,"vonq_v2":true,"redirect_to_custom_subdomain":true,"add_cc_and_bcc_to_email":true,"allow_creating_company_teams":false,"manually_send_offers":true,"private_calendar_events":false,"candidate_details_in_offer_header":false,"show_date_in_offer_header":true,"show_job_seekers_in_all_candidates":false,"talent_pipeline":true,"anonymous_screening":true,"candidate_surveys":true,"task_management":true,"offer_management":true,"referral_management":true,"advanced_reporting":true,"allow_cover_letters":false,"location_city_state":false,"dei_reports":false,"accessible_date_and_phone":false,"enable_redaction":true,"internship_programme":false,"document_templates_on_stage":true,"stage_visibilities":false,"onboarding_v2":false,"limit_onboarding_to_hired_candidates":false,"personal_details_auto_update":true,"group_assessments":false,"enforce_all_offer_fields_required":false,"resume_parsing":true,"custom_job_posting_locations":false,"offer_splitting":false,"indeed_locale_url":false,"download_pdf_application":false,"workflow_automation_v2":false,"disable_cookie_dialog":false,"linkedin_job_postings":false,"talent_pipeline_v2":true,"require_headcount":true,"onboarding_v1":true,"skills":true,"careers_site_builder_v2":false,"extra_monitoring_for_automations":false,"candidate_policy_plucking":false,"docusign_logging":false,"enable_cronofy_event_deletion_tracking":false,"allow_mydata_deletion":true,"use_cached_application_ids":false,"onboarding_application_resource_plucking":false,"edit_sent_offers":false,"scorecard_summary":false,"custom_field_option_labels":false,"position_management":false,"master_job_applications_view":false,"show_all_candidates_index":true,"structured_sections":true,"linkedin_rsc":true,"use_fallback_sign_off_workflows":false,"report_only_csp":false,"basic_consent_management":false,"conditional_custom_fields":false,"allow_bulk_pool":false,"monthly_release_nov_2024":false,"enforce_all_offer_salary_field":false,"allowed_email_suffixes_only_for_internal_jobs":false},"enabledLocaleKeys":["en"],"userRoles":null,"onboardingSettings":{"isOnboardingEnabled":true}} Skills, Knowledge and Expertise Tertiary qualification in Computer Science or related field, or relevant experience. Exceptional communication and negotiation skills with both internal and external stakeholders, and in incident responses Proven record of up-time, understanding HA, SLA management, Change Control workflows. Demonstrate ability to solve complex problems. Deep financial understanding of cloud compute Demonstrated experience in running successful infrastructure projects to completion. Desirable: Experience implementing with IaC using several scripting languages. Good understanding of DevOps process Understanding of cyber security practices and toolsets. A proponent for change within the organisation. Our Vision Finding Truth in a Digital World Our Mission Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. About Nuix See the bigger picture, faster. We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy. Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats. Powered by AI. Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives. Apply Now