Job Description This is a part time role - working 9:30am to 2:30pm Monday to Friday. The Position We have an exciting opportunity to join our team in Midland. If you are looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team. Your responsibilities will include but are not limited to: Meet and greet all visitors to the office General administrative tasks such as filing, scanning, and scheduling Welcome and assist clients and visitors at a reception desk Assisting with mailing and accepting deliveries of letters and small parcels Facilitating online orders for office supplies and services, including management of stock levels. Manage incoming calls and email enquiries Provide excellent customer service to colleagues and clients Keep the reception areas clean and tidy Engage with our friendly, fun, supportive, and inclusive team We are looking for a well presented, confident and friendly individual, with an exceptional telephone manner, proactive approach to work and a CAN-DO ATTITUDE. You will also have: Proficient in the use of MS Office, including Outlook, Word, PowerPoint, and Advanced Excel skills Attention to detail Customer service skills Professional written and verbal communication and numerical skills Strong prioritisation skills while maintaining a flexibility to operate in an environment of change and continuous improvement Ability to treat all sensitive information with professionalism and confidentially, ensuring compliance with all policies and procedures Demonstrated ability to work independently and within a group environment Analytical and problem-solving skills Ability and flexibility to adapt to changes Experience using a database or client management software You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have impact in the diversity and inclusion space.