SeaLink Marine & Tourism - South East Queensland Join an award winning ASX-listed tourism and transport company Access to a range of Employee Benefits Training and career development opportunities About the Role The role of casual deckhand - Cleveland and Redland Bay will provide exceptional customer service and assist in the safe operation, maintenance and upkeep of the vessel Working closely with vessel crew, key duties include: Provide excellent customer service Assisting with safe daily operations of the vessel Identify and notify Master/Operations of safety concerns and assist with implementation to prevent incidents Participate and contribute to emergency response plans Monitor and organise vehicle/passenger loading safely and efficiently while providing clear directions to passengers Responsible for general maintenance and overall cleanliness of the of the vessel Securely moor the vessel at each pontoon, coil mooring lines neatly at the completion of each trip and inspect and splice mooring lines when required Carry out deck patrols during shift and ensure the vessel is protected from being damaged when in its berth Understand and meet the requirements detailed in the vessel’s Safety Management System, to actively participate in emergency response procedures Manage ticket sales and checks ensuring compliance About You Provides exceptional customer service Understands and has a commitment to adhere to all Work Health and Safety (WH&S) Demonstrates a high level of attention to detail Works harmoniously within and across teams Availability to work weekends and public holidays Be well presented and possess a polite and professional approach Skills, Qualifications and Experience Essential General Purpose Hand - Certificate of Competency Senior First Aid Qualification and CPR High level of computer literacy including various software packages Highly developed interpersonal and solution focused skills Experience working effectively within and across diverse teams Strong and effective communication skills Desirable Experience in the maritime transport industry preferred Master