Benefits of Weploy: Onsite opportunities across Mulgrave, Scoresby and South Eastern Suburbs of Melbourne (Mon-Fri onsite) Above award hourly rates of $34.48 an hour super Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years) Opportunity to work with some of Australia's leading brands Your Next Role: Call centre opportunities starting asap ranging from 4-6 months, 6 months and often extensions or permanency thereafter Mon-Fri 8.30-5pm onsite (consistent full time hours of 37.5 each week) Handling a large volume of inbound queries through calling, emails and chats within Financial Services. On average, taking up to 50-60 calls per day. As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys. Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role Supportive and bubbly team environment What you Need: Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week) Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus) Confidence working with numbers and maths Can do attitude and resilience Exceptional communication skills both verbally and written Happy to work onsite in the office What Next? Apply now and kick start your Weploy journey with one of our dedicated Talent team members