Join an industry-leading manufacturing organisation as their Customer Relations and Administration Officer Your new company Our client is a unique, industry-leading manufacturing organisation and a specialist in their field based on the Northern Gold Coast. Due to their continued growth and success, a rare opportunity has arisen to join their team as a Customer Relations and Administration Officer. This is a full-time role from Monday to Friday. Your new role The Customer Relations service role-plays a crucial part in ensuring customer satisfaction and a smooth day to day operational efficiency of the premises. As the Customer Relations / Administration Officer, you will be responsible for: First point of contact for all customers, handling enquiries and providing information Coordination of bookings and ensuring all relevant paperwork and documentation is complete Taking payment and invoicing Providing quotes for customers Logistic coordination within the yard Operating a two-way radio between the yards Monitor and resolve customer complaints and solve problems General administration support to ensure smooth daily operations What you'll need to succeed To be successful, you will have: Previous experience in a high volume administration / customer service position ideally within the manufacturing / industrial sector Excellent customer service and communication skills The ability to work in a high volume, busy environment with the ability to multitask Accounts experience is desirable Intermediate MS Office Suite - Word, Excel The ability to work well in a team and autonomously A positive attitude and willingness to learn What you'll get in return In return, you will receive a 12-month contract with an industry-leading organisation based on the Northern Gold Coast. This rare and unique opportunity comes with a competitive salary package, on-site parking and the opportunity to work with a close-knit team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 2897399