The Company Our client is an Australian Freight Forwarding and Customs Brokerage company, with multiple offices across mainland Australia and Tasmania. Founded with a vision to streamline and optimize global trade operations, the company offers a wide array of services ranging from freight forwarding and customs brokerage to warehousing and distribution. At the core of the business' success lies their dedication to innovation and customer-centricity. Leveraging their extensive industry expertise and network, the company continually adapts to evolving market trends and regulatory requirements, providing tailored solutions that meet the unique needs of each client. The Position This company has a rare opportunity to joint their ranks in an Customer Service Operator, that has strong experience with Import and Export Freight Forwarding Operations. The role will be based in the East Brisbane offices. This role, reporting to the Operations Manager, will be working with all sea and air freight managed by this company that is coming into Australia, from prior to the ETD to after the ETA. On an average day you will be: First point of contact for clients Liaise with clients, brokers and transport companies pending ETA Update customer accounts on CRM The Package Alongside full product and job training given by both my client and their customer covering both the logistics and operational parts of the role, the package on offer for the successful candidate is between $75,000 to $90,000 per year , plus superannuation. The Candidate To be considered for this role it is essential that the candidate has experience in importing and exporting regulations as well as booking interstate freight, good verbal and written communication is also required. Other attributes that would be highly desired by my client are: An understanding of Incoterms® Ability to work autonomously and with within a team Problem solving skills Knowledge of CargoWise, 1-Stop and ICS Customs Portal 2 years' experience in a similar role If you have the above criteria apply below, or phone Ian on (07) 3172 2086 for more Information. You can also join our Facebook page to be kept updated with all other opportunities currently available. http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au Consultant ianrocconsulting.com.au Reference number: IRCSFFEBR Profession:Transport, Shipping, LogisticsImport & Export Company: Roc Consulting Date posted: 14th Oct, 2024