Job ID: 262410 Date posted: 29/10/2024 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards: • $29.71 base hourly pay rate • Above award rates and penalty rates (including Sunday and Public Holidays) • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand) • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional Information: • This role is Temporary (12 months) Part-time, 60hrs/fortnight. • The shift times required to work will be spread between 8:00am to 9:30pm. • As our unit operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekends (both Saturday and Sunday). • The internal title for this role is Sales Coordinator. About this work area As a Sales Coordinator your responsibilities will include, but are not limited to: • Supervising and coordinating the daily operation of the team. • Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary. • Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area. • Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability. • Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience. • Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability. As a Sales Coordinator you are: • Passionate about people’s everyday life at home and home furnishing. • Able to able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers. • Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management. • Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment. • Comfortable with coordinating your team, setting priorities and delegating responsibility. • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience. • Looking to develop and grow within the business. We need people like you At IKEA, work is so much more than a job. Come join us