Receptionist| 2 Month Contract | $42.82 p/h incl. super $38.85 - $39.99 p/h super 2 month contract (Potential to extend) Gladesville About the Role We're looking for a friendly and professional receptionist to join a NSW Government organisation in Gladesville. This is perfect for someone who enjoys being the first point of contact and excels in providing top-notch customer service. Key Responsibilities Undertake switchboard services which includes the provision of customer service, answering basic queries, referring calls to other staff or organisations, and taking messages for staff. Provide a range of customer services including initial handling of inquiries and resolve if possible, referral to other staff, ensuring daily operations run smoothly and the reputation of the Tribunal is maintained through courteous and tactful customer service. Provide reception services such as greeting a range of visitors, informing staff of visitor arrivals, provide information and assistance to people who are attending hearings; assist in provision of administrative support to Tribunal members to ensure the smooth running of hearings. Undertake computer and data entry services; provide word processing and administrative support; data entry; checking and revising data through liaising with health facility staff; and maintenance of databases relating to members, health care staff and facilities. Undertake a range of administrative support services including preparing correspondence; file establishment and accurate maintenance; opening, sorting and distributing mail to appropriate staff; assist in processing of invoices, member payments and other administrative tasks. Review current systems within the work area, identify potential efficiencies and recommend modifications. About You Customer Service Experience: Prior experience in a customer-facing role, preferably in a receptionist or front desk position, where they have interacted with visitors and handled inquiries. Telephone Handling: Experience managing a multi-line phone system, answering calls, and directing them appropriately. Office Administration: Basic experience with office administrative tasks, such as managing incoming mail, organizing documents, and maintaining records. Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with a diverse range of people. Organizational Skills: Demonstrated ability to manage multiple tasks efficiently, with strong organizational skills and attention to detail. Technology Proficiency: Basic proficiency with office software (e.g., Microsoft Office Suite) and familiarity with using a records management system for scanning and organizing documents. Confidentiality Awareness: Understanding of privacy and confidentiality principles, especially when handling sensitive information. Professional Demeanor: A friendly and professional attitude, with the ability to maintain composure in a busy environment. Medical/Healthcare Experience: Working in a customer facing role within a healthcare facility or provider is highly regarded. Benefits of contracting through Ashdown People 5th largest supplier to the NSW Government Get paid weekly Rated 4.9/5 on Google Reviews with over 1200 5⭐ reviews for candidate feedback this year Offer Insurances for ABN Contractors Consistent communication & transparency Detailed onboarding & support Please apply if you are interested or reach out to Georgie at georginaashdownpeople.com.au or 0483 907 068. Please note, only shortlisted candidates will be contacted.