Full Time Role with Australia's Ultimate Tool Shop Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee. Join a Growing Business and Make a Difference in the Exciting Tools Industry. Total Tools Coopers Plains is looking for a Full-Time Retail Sales Assistant , who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business. The primary purpose of the Senior Sales Specialist position is to provide the highest level of customer service, sales and merchandising. This is to enable the store to exceed customer expectations and support meeting the overall store performance levels. What will you be doing? Leading and overseeing sales transactions to ensure accuracy and efficiency. Providing expert advice and in-depth information on a wide range of products. Addressing and resolving complex customer queries and offering tailored solutions. Managing and optimizing store displays to maintain a professional and appealing environment. Overseeing the processing and maintenance of customer orders to ensure timely fulfillment. Does this sound like you? Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools A collaborative team player who can also lead and inspire others. Deep understanding and passion for tools, with hands-on experience. Highly enthusiastic, self-motivated, and a natural leader. Committed to delivering exceptional customer service and fostering customer relationships. Proficient with technology, with strong computer literacy skills. Flexible availability, including weekdays, weekends, and some public holidays. Why work for us? For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated. Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference We also offer: Competitive wages, with flexible rosters Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more Commitment to ongoing job security, development, and growth All that is left to do is to apply to join the Total Tools team Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit. Only applicants with valid working rights in Australia will be considered for this position. ‘S-DNI’