Are you passionate about providing exceptional customer service and take pride in your work? We have an immediate start of an Office Administrator About the Company: Our client provides exceptional Air Conditioning, Refrigeration, and Electrical services with an unwavering commitment to professionalism and exceeding customer expectations. They are on the lookout for an Office Administrator to become an integral part of the team, supporting their mission to provide exceptional service. The Role: You will be responsible for: Being the first point of contact for customer calls Scheduling appointments Actioning progress jobs, recurring jobs, and warranty claims Data entry to maintain accurate records Preparing invoices Reception duties to provide a welcoming atmosphere to visitors Handling spare part ordering and receipting What We’re Looking For: A passion for delivering high-quality work and taking pride in it Strong people skills, including handling difficult situations with ease Ability to perform well under pressure, particularly during busy summer months Team player who works well with others Proficiency in computer skills and prior administration experience High level of literacy and attention to detail Familiarity with Xero and Simpro (preferred) Additional Skills (Desirable but not essential): Bookkeeping or accounts assistance Social media management Marketing experience (SEO / paid ads) What they Offer: Competitive salary Full-time position Mon to Fri Employee uniform provided Supportive and positive working environment Direct assistance whenever needed A chance to work with a motivated, close-knit team Long-term employment with a growing local business If you're a dedicated professional who thrives in a dynamic team environment and will share their passion for exceeding customer expectations, we encourage you to apply. Please send your resume along with a cover letter highlighting your relevant experience and explaining why you are an ideal fit for this role. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship.