Job ID: 263934 Date posted: 02/11/2024 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards: • $27.35 base hourly pay rate • Above award rates and penalty rates (including Sunday and Public Holidays) • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand) • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional Information: • These roles are Permanent Part-time, 30hrs/fortnight • The internal job title for this role is Fulfilment Operations Co-worker • You must have availability to work Monday to Sunday 4:00am- 12:00pm (Replenishment Co-worker) • You must have availability to work Monday to Sunday 6:00am - 9:30pm (Warehouse Operations Co-worker) • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday). • If you are progressed, you will be invited to attend a Group Assessment Centre in November. About this work area As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to: • Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs. • Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails. • Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers. • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues. • Storing, retrieving, replenishment and internal transportation of stock within the warehouse. • Supporting the wider fulfilment operations team with tasks where required . As a Fulfilment Operations Co-worker you are, or you have: • A passion for optimising supply chain and fulfilment operations. • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers. • Ability to collaborate, yet also be able to work independently. • An energetic approach as you will be on your feet all day. • Strong customer focus, ensuring we keep the customer in mind no matter what we do. • Ability to prioritise tasks in a fast-paced environment. • A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting. We need people like you At IKEA, work is so much more than a job. Come join us